Hardee’s employees who work for Paradigm Investment Group, LLC can view their pay stubs and print their W-2 forms through InfoSync UltiPro, the company’s UKG Pro employee self-service portal. Sign in at infosync.ultipro.com, then go to Myself → Pay History for pay stubs or Myself → W-2 for annual tax forms. Former Paradigm employees retain access to the same portal and may need to recover their account if it has been inactive. This comprehensive guide explains how to access Hardee’s (Paradigm) pay stubs and W-2 forms online, including the initial login procedure, username and password requirements, downloading payroll statements, recovering forgotten credentials, and obtaining tax documents after leaving the company.
Which Hardee’s employees use this payroll portal?
Paradigm Investment Group is a Hardee’s franchisee. These instructions apply to crew members, shift leaders, assistant managers, and general managers employed by Paradigm Investment Group, LLC. If you are unsure which company operates your restaurant, check the employer name on an existing pay statement or ask your supervisor for the correct payroll login.
How to sign in to Hardee’s (Paradigm) UltiPro
Open the InfoSync UltiPro employee login page. The sign-in screen displays the UKG logo and asks for your username and password. If you already set up your account, enter the password you created.
Set up your account for the first time.
Paradigm asks team members to complete their initial login within 30 days. Set up your own account so that you alone know your password and security answers.
- Enter your username. Use your last name, the first initial of your first name, and the last four digits of your Social Security number, with no spaces. For example, John Smith, whose Social Security number ends in 6789, would enter smithj6789.
- Enter your temporary password. Use your eight-digit date of birth in MMDDYYYY format. Include leading zeros where needed and leave out slashes and hyphens.
- Select Sign in. When prompted, replace the temporary password with a new one.
- Answer three security questions. Complete this step to finish setting up your account.
Your new password must contain 15 to 64 characters, including at least one uppercase letter, one lowercase letter, one number, and one symbol. The policy limits repeating characters to four and prevents reuse of any of your last 24 passwords. Passwords expire after 180 days.
How to view and print your Hardee’s pay stubs
If you need a statement for a specific pay period, start with Pay History. It lists pay dates with the most recent entry first.
- Sign in to InfoSync UltiPro.
- Hover over Myself on the top menu bar.
- Select Pay History.
- Click the pay date for the statement you want to open.
- Review the statement on screen or print a copy for your records.
For your latest pay stub, open the Pay area and select Current Pay Statement. This is the quickest route if you only need to check your most recent pay. If you are collecting several statements for an application or reconciling your earnings across multiple pay periods, use Pay History and open each statement by date.
How to access your Hardee’s W-2 online
Your annual Form W-2, Wage and Tax Statement, is available in a separate section of the same portal. Select the year for which you need the form.
- Sign in to InfoSync UltiPro.
- Hover over Myself in the top menu.
- Select W-2.
- Click the year for the form you want to view.
- Open the available form and print a copy for your records.
You can also review or change your electronic W-2 delivery preference in UltiPro. If the year you need does not appear, or if information on the form looks incorrect, contact the W-2 support team at w2.report@issvc.com.
How former Hardee’s employees can retrieve pay stubs and W-2s
Leaving Paradigm does not end your access to UltiPro. If you need a prior pay stub or a W-2 after your last shift, return to the same InfoSync sign-in page and use your existing account. Once signed in, go to Myself → Pay History or Myself → W-2.
UltiPro can mark an account inactive after 180 days without a login. If your credentials no longer work, try Forgot your password? on the sign-in screen. If you still cannot get in, contact Ulti Support for help regaining access.
Can you view your Hardee’s pay stubs on your phone?
The UKG Pro mobile app is available through the Apple App Store and Google Play. Before using it, you must sign in to the InfoSync UltiPro website at least once. If you are setting up your account for the first time, complete the password change and security questions in your browser before opening the app.
The mobile app gives you access to payroll information on the go. Its Pay Insights feature can display informational messages directly on mobile pay statements. If you need to print a W-2 or pull several older pay stubs, the browser portal provides a direct route through the Myself menu.
What else can you manage in UltiPro?
Paradigm’s employee self-service portal also lets you review Form 1095-C when available and update your direct deposit details, federal and state tax withholding elections, and contact information. Keep your home address, email address, and phone number current, especially if you move or change numbers after leaving the company. An up-to-date profile helps payroll reach you when it needs to send a notice or follow up on a request.
How to fix a Hardee’s UltiPro login problem
After five consecutive unsuccessful sign-in attempts, UltiPro restricts access for 30 minutes. Once that period has passed, try signing in again or select Forgot your password? to reset your password. The system limits password changes to three within 24 hours.
| What you need help with | Where to get help |
| General UltiPro questions or account assistance | Contact your supervisor or call Ulti Support at 1-855-285-1198, option 1. You can also email ulti.support@issvc.com. |
| Locked account or password reset | Email ukg.password.reset@issvc.com. |
| Missing or incorrect W-2 | Email w2.report@issvc.com. |
When contacting support, describe the issue and identify the relevant pay date or tax year. Keep your password, security answers, and full Social Security number out of the email.
Conclusion
Accessing Hardee’s (Paradigm) pay stubs and W-2 forms online is a convenient process through the InfoSync UKG Pro (UltiPro) Employee Self-Service Portal. By visiting https://infosync.ultipro.com/, employees can review earnings statements, retrieve available tax documents, manage direct deposit preferences, and update essential personal information from a centralized platform.
New employees should complete their initial account registration, establish secure passwords, and configure the necessary security questions to ensure reliable access. Meanwhile, former Paradigm employees can continue using their existing portal accounts to obtain historical payroll information and W-2 statements, provided their accounts remain accessible.
For login difficulties, password resets, or missing tax documents, the designated payroll support team can provide additional assistance.
Ultimately, taking advantage of the UKG Pro Self-Service system enables Hardee’s (Paradigm) team members to maintain greater control over their payroll records, reduce administrative delays, and approach their financial and tax responsibilities with confidence.
Hardee’s (Paradigm) Pay Stub and W-2 FAQs
1. What is the Hardee’s (Paradigm) employee payroll login?
Paradigm Investment Group employees sign in through the InfoSync UltiPro employee portal. The sign-in page displays the UKG logo.
2. Does every Hardee’s employee use InfoSync UltiPro?
This portal serves Hardee’s employees whose employer is Paradigm Investment Group, LLC. Check the employer name on a pay stub or ask your supervisor to confirm which payroll portal your restaurant uses.
3. How do I set up my UltiPro account for the first time?
Complete your first sign-in within 30 days using the login instructions available at your restaurant. When prompted, create a new password and answer three security questions. Set up the account yourself so your credentials stay private.
4. Where can I find my latest Hardee’s pay stub?
Open the Pay section and select Current Pay Statement. This takes you directly to your most recent pay stub.
5. How do I find and print an older Hardee’s pay stub?
Go to Myself → Pay History and select the pay date you need. The portal lists pay dates from newest to oldest. Open the statement and print it from the viewer.
6. How do I print my Hardee’s W-2 online?
Sign in and go to Myself → W-2. Select the tax year, open the available form, and print a copy for your records.
7. Can former Hardee’s employees still access their pay stubs and W-2s?
Yes. Former Paradigm employees retain access to the same UltiPro portal. Accounts become inactive after 180 days without a login, so contact Ulti Support if you need help restoring access.
8. How do I switch to electronic W-2 delivery?
Open the W-2 section in UltiPro and review your delivery preference. Select electronic delivery and save your choice.
9. What should I do if my Hardee’s W-2 is missing or incorrect?
Check that you selected the correct tax year. If the form is missing or contains an error, contact W-2 support at w2.report@issvc.com and identify the tax year you need help with.
10. Can I view my Hardee’s pay stubs in the UKG Pro mobile app?
Yes. The UKG Pro app is available on the Apple App Store and Google Play. Sign in to the InfoSync UltiPro website at least once before using the app.
11. How do I reset a forgotten UltiPro password?
Select Forgot your password? on the sign-in page and follow the prompts. If you need help completing the reset, email UKG password support at ukg.password.reset@issvc.com.
12. Why is my Hardee’s UltiPro account locked?
Five consecutive unsuccessful sign-in attempts trigger a 30-minute lockout. After 30 minutes, try signing in again or use Forgot your password? to reset your password.
13. Can I update my mailing address after leaving Paradigm?
Yes. Sign in to UltiPro and update your contact information. Keep your mailing address, email address, and phone number current so Paradigm can reach you about payroll or tax documents.
14. Can I find my Form 1095-C in the same portal?
Yes. Paradigm makes Form 1095-C available through UltiPro when the form has been issued to you.
15. Who do I contact for Hardee’s (Paradigm) payroll portal support?
For help signing in or navigating the portal, contact your supervisor or call Ulti Support at 1-855-285-1198, option 1. You can also email Ulti Support at ulti.support@issvc.com.
