24 Hour Fitness USA Inc. has implemented an online people system titled Nexus24, where you will be able to find out all of your benefits information. Go to the following site: https://24hf.okta.com, sign in with your active directory user ID and password (this is the user ID and password you currently use to log on to your computer. If you do not know your username and password, contact the IT service desk. On the Okta Landing page, click on the Payroll WorkCenter icon.
You will be directed to the Payroll WorkCenter log in screen. The WorkCenter Logon screen allows the user to access the system after entering their user ID and password. The screen also provided access for a user who has forgotten their user ID and password. If you have forgotten your password, press the Forgot Password link, you will need your user ID and the answer you set up for password recovery.
If you are a former employee or do not have access to Nexus24, you can email to Payrollinquiries@24hourfit.com or fax to 760-918-4860 with the following information to receive your payroll information-
Name (First + Last name)
Date of birth in MM-DD-YYYY format
Last four digit of your social security number
Your address that on file in 24HR and the current address. Also, add your contact information.
If you have any questions regarding your payroll, you can call the IVR system at 88-439-6924. Then press 3 and again press 4 to speak with a payroll representative.