Former employees of Lineage, Inc., formerly known as Lineage Logistics, may be able to retrieve their W-2 tax statements through the company’s Workday self-service portal. Because Workday houses payroll and tax information, eligible former team members can use their post-termination access to view, download, and print available W-2 forms from a personal device.
Leaving an employer can bring a flurry of administrative loose ends, and retrieving tax documents is often one of the most important. Fortunately, provided that your post-termination Workday access remains active and your personal email address was recorded correctly before your departure, obtaining a Lineage W-2 online should be relatively straightforward.
About Lineage, Inc.
Lineage, Inc., formerly Lineage Logistics, is a global temperature-controlled warehousing and supply-chain logistics company with operations spanning North America, Europe, and the Asia-Pacific region. The company has grown into one of the world’s largest refrigerated warehousing businesses, employing thousands of team members across an extensive international network.
At the heart of Lineage’s business is the global food supply chain. The company works with food and beverage businesses to make cold-chain operations more efficient, sustainable, and reliable while helping protect food and reduce waste.
For employees, Workday serves as Lineage’s Human Capital Management platform, bringing together important employment functions such as recruiting, onboarding, time, absence, payroll, performance management, and other workforce information. Consequently, employees use Workday to access payroll-related records, including pay information and year-end tax documents.
Can Former Lineage Employees Access W-2s Online?
Yes, provided your post-termination Workday access is still active.
Lineage’s post-termination access is designed to give former employees an opportunity to retrieve employment-related information after leaving the company. Your post-termination access begins the day after you leave Lineage.
The most important distinction is this:
- If post-termination Workday access remains available: reset or establish your password using your Employee ID and the email address associated with your Workday record, then retrieve the W-2 through Pay → My Tax Documents.
- If your Workday account has already been closed: you will no longer be able to retrieve previous or final payroll documents through Workday. You may instead need to wait for the paper W-2 sent to your mailing address or contact Lineage for support.
In other words, leaving the company does not necessarily shut the door on Workday immediately; nevertheless, once the account has been fully closed, the online route reaches a dead end.
What Is Workday?
Workday is a cloud-based enterprise platform through which organizations administer human resources, payroll, benefits, recruiting, onboarding, absence management, performance, and other workforce-related functions.
At Lineage, Workday serves as the principal human capital management system throughout the team-member lifecycle. For employees and eligible former employees, it also functions as a secure repository for recent payslips and year-end tax documents.
The organization code required when accessing Lineage through the Workday mobile application is: onelineage
When Does Lineage Post-Termination Workday Access Begin?
Post-termination access generally begins on the day after an employee leaves Lineage. Once this access becomes available, a former employee should sign in using an employee ID rather than a former Lineage email address.
Access is not necessarily permanent. If the account has been fully closed during offboarding, the former employee may no longer be able to retrieve previous or final payslips and tax statements through Workday. It is therefore prudent to download and securely retain any required documents while online access remains available.
What You Need Before You Begin
Have the following information ready:
- Your Lineage employee ID
- The personal email address stored in your Workday worker record before termination
- Access to that personal email inbox
- A secure personal computer or mobile device
- The Okta Verify application if multifactor authentication is requested
Your employee ID serves as your Workday username. Do not enter your former Lineage email address in its place.
How to Reset Your Lineage Workday Password
If you cannot remember your Workday password, complete the following steps from a personal device:
- Visit the Lineage Workday sign-in page:
https://www.myworkday.com/wday/authgwy/onelineage/login.htmld
- Select Forgot Your Password?
- Enter your employee ID in the username field.
- Enter the personal email address recorded in Workday before your termination.
- Select Submit.
- Check your personal email inbox for the password-reset message.
- Open the reset link and create a new password.
The password-reset link remains valid for one hour. If it expires before you complete the process, return to the sign-in page and submit another request.
Your new password must:
- Contain at least 10 characters
- Include uppercase and lowercase letters
- Include at least one number
- Include at least one special character
- Differ from your username and current password
- Not duplicate any of your previous 10 passwords
If the message does not appear promptly, examine your spam or junk folder and confirm that you entered the personal email address associated with your Workday record.
How to Access a Lineage Former Employee W-2 in Workday
Once you have successfully signed in, follow this navigation path:
Workday → Menu → Pay → My Tax Documents
Then:
- Open My Tax Documents.
- Find the applicable tax year.
- Locate the corresponding W-2 form.
- Select the option to view or print the document.
- Open the PDF and save a secure copy to your device.
- Print the form if a paper copy is required.
Only W-2 statements that have already been issued for the selected tax year will appear. If the form has not yet been released, you may need to return after it becomes available.
What Does “Notify Me Later” Mean?
Workday may require additional time to generate the W-2 PDF. If a Notify Me Later message appears, select it to allow the process to continue in the background.
When the document is ready, a notification will appear beneath the bell icon in the upper-right corner of Workday. Open that notification and select the PDF version of the W-2 to view, download, or print it.
The message does not ordinarily indicate that the form is missing; it generally means that Workday is still preparing the file.
How to Configure Okta Verify for Workday
Workday may require multifactor authentication as a second layer of security. If prompted to configure it, use the following procedure:
- Download Okta Verify from the Apple App Store or Google Play Store.
- Open the application.
- If this is your first time using Okta Verify, choose Other as the account type.
- If you already use the application, select the plus sign to add another account.
- Sign in to Lineage Workday through a web browser using your employee ID and password.
- When the multifactor authentication prompt appears, select Set Up Now.
- Use Okta Verify to scan the QR code displayed in the browser.
- Enter the security code generated by the application into Workday.
- Complete the verification process.
Subsequent sign-ins may require a fresh code from Okta Verify.
Although other authenticator applications may function, Okta Verify is the recommended option and is supported by the Lineage Service Desk. Using an unsupported application could complicate troubleshooting or delay resolution.
What If You Changed Phones?
A change of device may sever the connection between Workday and the authenticator registered on your previous phone. If you can still access Workday, use the available Okta Verify reset task, confirm the reset, and scan the new QR code with your replacement device.
If you cannot sign in far enough to reset the authenticator, contact the Lineage Service Desk. Never approve an authentication request that you did not initiate, and do not disclose a verification code to an unknown caller or sender.
What If Your Personal Email Address Is Not Recognized?
The automated password-reset process depends upon the email information stored in your Workday worker record. If the system does not recognize your personal email address, the address may be missing, outdated, or different from the one entered.
Try any other personal address that you reasonably believe may have been recorded before your departure. If no address works, contact the Lineage Service Desk rather than repeatedly submitting the same unsuccessful request.
For security reasons, support personnel may ask you to verify your identity before discussing or restoring account access.
What If Post-Termination Workday Access Has Been Closed?
If Lineage has completely closed your Workday account, the online recovery procedure may no longer work. In that case, former employees should watch for the paper W-2 sent by standard postal mail.
Lineage generally mails former employees’ W-2 forms to the address on record by January 31 of the following year. Delivery time will depend upon the postal service and the accuracy of the mailing address held in the company’s records.
If the form does not arrive within a reasonable period, or if you believe it was sent to an outdated address, contact the Service Desk or submit a support request through the appropriate Lineage support channel.
Lineage Service Desk Contact Information
Former employees in the United States can contact the Lineage Service Desk using either of the following methods:
Email: servicedesk@onelineage.com
Telephone: (877) 531-9883
When requesting assistance, be ready to provide your full name, former work location, employee ID, approximate termination date, and a concise explanation of the problem. Do not email your Social Security number, password, authentication code, or a copy of your W-2 unless an authorized representative provides a verified, secure method for submitting sensitive information.
Final Takeaway
Retrieving a Lineage Logistics former employee W-2 online is usually a matter of signing in to Workday with your employee ID, resetting the password through the personal email address on file, completing multifactor authentication if required, and navigating to Pay → My Tax Documents. The crucial point is to act while post-termination access remains available. Download the necessary W-2s and payslips, store them securely, and avoid leaving the task until the eleventh hour. If the account has already been closed, the mailed copy and the Lineage Service Desk provide the principal alternative routes to obtaining the document.
Frequently Asked Questions About Lineage Former Employee W-2s
1. How do former Lineage Logistics employees access W-2s online?
Eligible former employees can retrieve W-2 forms through the Lineage Workday portal. Sign in with your employee ID, select Menu, open Pay, and choose My Tax Documents. Select the appropriate tax year and open the available W-2 PDF to download or print it.
2. What is the Lineage Workday login page for former employees?
Former employees should use the designated Lineage Workday portal:
https://www.myworkday.com/wday/authgwy/onelineage/login.htmld
Access the portal from a trusted personal device. Enter your employee ID as the username rather than your former Lineage email address.
3. What username should a former Lineage employee use for Workday?
Use your Lineage employee ID as your Workday username. A former Lineage email address should not be used in its place. If you cannot remember your employee ID, contact the Lineage Service Desk and be prepared to verify your identity.
4. When does Lineage post-termination Workday access begin?
Post-termination Workday access generally begins the day after an employee leaves Lineage. However, access may eventually be closed as part of the offboarding process. Former employees should therefore retrieve and securely save their W-2s and final payslips as soon as access becomes available.
5. How do I reset my Lineage Workday password after leaving?
Select Forgot Your Password? on the Lineage Workday sign-in page. Enter your employee ID and the personal email address stored in Workday before your termination. Workday will email a reset link, which must be used within one hour.
6. Why is my personal email address not recognized by Workday?
The entered email address may differ from the personal address stored in your Workday worker record, or no personal address may have been recorded before your departure. Try another address you previously used; if the problem persists, contact the Lineage Service Desk.
7. Where can I find my W-2 in Lineage Workday?
After signing in, follow this path:
Menu → Pay → My Tax Documents
Choose the applicable tax year, locate the W-2, and select the viewing or printing option. If Workday requires time to generate the document, select Notify Me Later and monitor your notifications.
8. What does “Notify Me Later” mean when opening a W-2?
The message usually means that Workday is still generating the W-2 PDF. Select Notify Me Later, wait for the completion notice beneath the bell icon, and then open the notification. You can subsequently view, download, or print the completed document.
9. What is the Lineage Workday organization code?
The Lineage organization code for the Workday mobile application is onelineage. Enter this code when the application asks you to identify your organization. You will still need valid post-termination credentials and may be required to complete multifactor authentication.
10. Do former Lineage employees need Okta Verify?
Workday may require a secondary authentication code before granting access. If prompted, install Okta Verify, scan the QR code displayed during setup, and enter the generated security code. Okta Verify is recommended because it is supported by the Lineage Service Desk.
11. What should I do if I replaced the phone containing Okta Verify?
The authenticator connected to your previous phone may need to be reset. If you can still access Workday, use the available Okta Verify reset task and pair your replacement phone using the new QR code. Otherwise, contact the Lineage Service Desk for assistance.
12. Can former Lineage employees access final payslips in Workday?
Former employees may be able to view previous and final payslips while post-termination access remains active. Once the Workday account has been fully closed, those records may no longer be available online. Download important payroll documents promptly and store them in a secure location.
13. What happens if my Lineage Workday account has been closed?
If the account has been fully closed, online W-2 recovery may no longer be available. Monitor your postal mail for the paper W-2 and contact the Lineage Service Desk if it does not arrive or if you believe Lineage has an outdated mailing address.
14. When does Lineage mail W-2 forms to former employees?
Lineage generally sends former employees’ W-2 forms by standard postal mail no later than January 31 of the year following the relevant tax year. Postal delivery may take additional time, particularly when the mailing address on record is outdated or incomplete.
15. How can former employees contact the Lineage Service Desk?
US-based former employees can email servicedesk@onelineage.com or call (877) 531-9883. Provide your name, employee ID, former work location, approximate termination date, and a brief description of the issue, but never send passwords, verification codes, or Social Security numbers by ordinary email.
